Culture Counts Platform Access
The Culture Counts Evaluation Platform is our online survey and reporting tool. The platform will help you collect consistent data, evaluate your programs and activities and report your impact.
Logins to the Culture Counts Evaluation Platform are available for the following teams:
- City of Sydney – Admin
- City of Sydney – City Business
- City of Sydney – Cultural Programs and Services
- City of Sydney – Libraries and Learning
- City of Sydney – Major Events
For more information regarding access, contact [Culture Counts] or your City of Sydney Project Administrator.
Using the Platform
Below we have included key guides to help you get started. For more information, visit the Support Hub.
Survey templates are available for you to duplicate and use as needed, and align with the City of Sydney strategic objectives.
To use a survey template, first create a blank evaluation for the template to sit within, by clicking the orange ‘New evaluation’ button at the bottom left of the page. You can also use one of your existing evaluation folders, depending on how you would like to organise your surveys. Make sure you label your evaluation folders and surveys clearly.
To copy a survey, click Edit to the right of the survey name and select Copy from the dropdown list. Replace the copied survey name with a new name that reflects your event or program and choose an evaluation to copy the survey into.
The Configure page of the Culture Counts Evaluation Platform is where you set up the following options for your survey.
- Name of your survey: we suggest including the name of the event or activity, date or year or the activity and what respondent group you will be collecting data from (e.g. Audience, Participants)
- Start and close dates: These determine when the survey will allow responses to be collected. For most purposes, it’s okay to leave these blank.
- Survey introduction: Here you can write a short introduction that will appear on the front splash page of your survey. This is optional.
- Custom branding: Here you can upload your own logo or event branding.
- Survey type: There are three survey types – Standard, Prior Event and Post Event. This relates directly to your respondent group for each survey. Unless you choose to conduct prior and post evaluations, you will leave this option as ‘Standard’.
- Delivery types: This is where you select how your survey will be delivered. Selecting one or more delivery options will automatically configure additional survey settings to correspond with your chosen survey delivery methods.
- Online survey: to be taken by respondents online via email, social media or on their own smart phones or devices. Online surveys are non-resettable so they can only be taken once by respondents.
- Interview: to be facilitated by an interviewer with a tablet computer or iPad. Interview surveys are resettable so that multiple responses can be recorded on the one device.
- Display: to be displayed on a device at a set location, such as a fixed podium or a library computer.
The Summary page is where your survey links will be generated, depending on the delivery options that you selected on the Configure page.
If you are using multiple delivery options (e.g. Online and Interview) then you must ensure to use the correct delivery link for the appropriate method. For more information and tips on distributing your survey, visit our blog.
A ‘Quick Response’ or QR Code is a two-dimensional version of a Barcode which is able to convey complex information almost instantly when scanned with a mobile device.
When creating surveys, using QR codes means you can ask respondents to complete the survey on their own device simply by scanning them. This is an easy way to collect data at events (particularly those that are not ticketed), or to collect responses as audiences or participants are leaving a venue.
You can read about how to download QR codes for your surveys here, along with a free QR code poster template that you can download for your activities.